Our Values
Patient-centred
Being patient-centred means that everything we do should be to improve our patients’ experience and outcomes, as patient care is the purpose of the organisation and at the heart of everything that we do.
Innovative
Being innovative means being forward-thinking, using technology and research to improve patient care and sustainability, adapting to changing landscapes to remain relevant and effective.
Professional
Being professional includes being honest, having a positive attitude, taking responsibility, having high standards of training, being kind and courteous, maintaining professional relationships and treating everyone with respect.
Our Policies
Your Rights and Responsibilites
- Accessing our surgeries and services
- ADHD and Autism Referrals
- Chaperones
- Consent to treatment (NHS Policy)
- Equality and anti-discrimination
- How to make a complaint
- Understanding who you are seeing
- Zero tolerance of harassment and abuse
Your Data
- Accessing your medical information – Patient Record Requests
- Consent and Confidential Information (NHS Policy)
- Requesting non-medical information – Freedom of Information (FoI) Requests
- Yorkshire and Humber Care Record
- Your privacy and how we use your Data (GDPR)
Web Policies